Privacy Policy
1. Introduction
We (MeetingRoomCuracao / [legal name]) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Data Controller
The data controller is Meeting Room Curaçao
If you have questions about this policy or wish to exercise your data rights, you may contact us at [contact email].
3. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, email address, phone number, postal address
- Booking information: company name, number of participants, booking date/time, preferences, special requests
- Payment information: credit card data, billing address (payment data may be processed via third-party payment processors)
- Technical & usage data: IP address, browser type, device information, pages visited, referring/exit pages, timestamps, cookies, analytics
- Communications: correspondence you send us, support requests, feedback
4. Legal Basis for Processing
Where applicable, we rely on one or more of the following legal bases:
- Contractual necessity: to fulfill your booking and provide services
- Legitimate interest: for improving our website, marketing, fraud prevention, analytics
- Consent: where required (e.g. for marketing, cookies)
- Compliance with a legal obligation
5. How We Use Your Data
We use your information for purposes including but not limited to:
- Handling and fulfilling bookings and payments
- Notifying you of confirmations, schedule changes, service updates
- Providing customer support
- Managing and improving our website (analytics, error detection)
- Marketing communications (if consented)
- Preventing fraud and ensuring security
- Complying with legal obligations
6. Data Sharing & Recipients
We may share your personal data with:
- Service providers / third-party processors (payment processors, email services, IT providers) under data processing agreements
- Business partners (e.g. catering services, hospitality partners) when needed to fulfill a booking
- Legal authorities when required by law
- Successors in interest (in case of business sale, merger)
We do not sell your personal data to third parties for their own marketing purposes.
7. Cookies & Tracking Technologies
We use cookies, web beacons, tracking pixels, and similar tools on our website to enhance functionality, analyze usage, and support marketing. You can manage cookie preferences via your browser settings; however, disabling certain cookies may affect site functionality.
8. Data Retention
We keep your personal data no longer than necessary for the purposes for which it was collected, or as required by law. For example, booking records and financial data may be retained for tax / audit requirements (e.g. 5–7 years).
When data is no longer needed, we will securely delete or anonymize it.
9. Your Rights
Depending on applicable laws (e.g. GDPR, local Curaçao data protection rules), you may have the following rights:
- Access: request a copy of your personal data
- Correction: request correction of inaccurate or incomplete data
- Deletion (“right to be forgotten”) under certain conditions
- Restriction of processing
- Objection to processing (e.g. for direct marketing)
- Data portability (where applicable)
- Withdraw consent (without affecting prior lawful processing)
We will respond to requests within the timeframe required by law (e.g. 30 days).
10. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. These include encryption, access controls, secure infrastructure, staff training.
11. International Transfers
If your personal data is transferred or stored outside your country (e.g. third-party processors in other jurisdictions), we will ensure appropriate safeguards (e.g. standard contractual clauses, adequacy decisions) as required by applicable data protection laws.
12. Children’s Data
Our services are intended for adults. We do not knowingly collect or solicit personal data from children under [age threshold, e.g. 16]. If you believe we have collected such data, contact us to delete it.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will post the new version on our website with a revision date. Continued use of our site and services after changes indicates your acceptance.
14. Contact & Complaints
If you have questions, complaints, or wish to exercise your rights, contact us at:
Meeting Room Curaçao
20 Pietermaai
Willemstad, Curaçao
Phone: +599 9 515 2209
Email: info@meetingroomcuracao.com
If you are under the jurisdiction of a supervisory authority (e.g. in the EU), you may lodge a complaint with that authority.